Contact Bayshield when you need assistance with an existing personal insurance policy, including:
Explore our personal insurance services when you need information about additional coverage.
Business clients can contact Bayshield for assistance with:
Explore our commercial insurance services when your business needs additional protection.
Claim coverage, investigation, valuation, settlement, and payment decisions are made by the insurance carrier according to the applicable policy.
Consider contacting Bayshield when something significant changes in your life, property, or business. Examples include:
A review does not automatically change your coverage. Any requested change remains subject to insurer approval and written confirmation.
Submitting a message, email, voicemail, certificate request, or policy-change request does not create, bind, modify, extend, or cancel insurance coverage.
Do not assume a requested change is effective until it has been approved and confirmed by Bayshield or the insurance carrier in writing.
If a payment is due, a policy is scheduled to cancel, or you have another time-sensitive matter, contact the appropriate insurance carrier and Bayshield promptly.
Contact Bayshield with your name, policy number, insurance carrier, requested change, and proposed effective date. Submitting a request does not automatically change your policy. Wait for written confirmation that the insurer has approved and processed the change.
No. A message, email, voicemail, certificate request, or policy-change request does not create, bind, modify, extend, or cancel insurance coverage. A change is not effective until it has been approved and confirmed by Bayshield or the insurance carrier in writing.
Use the Contact Us page, email support@bayshieldins.com, or call (888) 234-8445. Include your name, policy number, insurance carrier, and the document you need.
Provide the named insured, policy number, certificate holder’s legal name and address, delivery instructions, deadline, and any written insurance requirements. Requests involving additional insured status, waivers, special wording, or higher limits may require review and insurer approval.
Your invoice or policy documents may provide the insurer’s billing contact and payment instructions. Bayshield can help identify the appropriate contact and answer general questions. If a payment deadline or cancellation date is approaching, contact the insurance carrier promptly.
Use the claim-reporting telephone number, website, or instructions provided by your insurance carrier. Call 911 first if someone is injured or there is immediate danger. Bayshield can help direct you to the appropriate insurer contact, but the carrier determines claim coverage, investigation, valuation, settlement, and payment.
Consider a review after buying or selling property, changing vehicles, renovating, adding drivers, acquiring valuable items, hiring employees, adding business locations, changing operations, signing new contracts, or approaching renewal. You may also request a review whenever you have questions about your existing protection.
Call (888) 234-8445, email support@bayshieldins.com, or send a message through the Contact Us page. Include your name, policy number, insurance carrier, and a clear description of the assistance you need.
